This Privacy Policy explains how Covision Consultants LLC ("Covision", "we", "us") collects, uses, and shares information when you visit covisionconsultants.com, contact us, schedule appointments, or use our services.

Information we collect

Category	Examples	How we get it
Contact details	Name, email address, phone number	You provide it via forms, booking, email, or phone
Appointment and service details	Meeting preferences, notes you share, service requests	You provide it during scheduling or support
Messages and communications	Emails, form messages, support chat, SMS messages and replies	You send them to us or respond to our messages
Website usage data	IP address, device info, browser type, pages viewed, referral URL	Collected automatically through cookies and similar technologies

How we use information

• Provide and improve our services, including business consulting, systems, and performance support
• Respond to inquiries and provide customer support
• Schedule, confirm, remind, reschedule, and manage appointments and meetings
• Send transactional communications you request, including SMS if you opt in
• Maintain website security, prevent fraud, and debug issues
• Comply with legal obligations and enforce our agreements

SMS consent and messaging

We only send SMS messages to recipients who provide consent through our web form or other explicit opt-in method. Consent is not a condition of purchase. If you opt in, you may receive texts related to appointment scheduling and customer support.

• Opt out: reply STOP
• Help: reply HELP or email info@covisionconsultants.com
• Message frequency varies
• Message and data rates may apply

See SMS Terms: https://covisiontraining.com/sms-terms/

Cookies and similar technologies

We may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

Sharing of information

We do not sell your personal information. We may share information in the following cases:

• Service providers: vendors that help us operate our business (for example, scheduling, hosting, analytics, and communications such as SMS delivery)
• Legal and safety: to comply with law, respond to lawful requests, or protect rights and safety
• Business transfers: if we are involved in a merger, acquisition, or sale of assets
• With your direction: when you ask us to share information

Data retention

We retain information as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. We may keep consent records for SMS opt-in (such as timestamp and source) for compliance.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure.

Your choices and rights

Depending on where you live, you may have rights regarding your personal information, such as requesting access, correction, or deletion. To make a request, contact us at info@covisionconsultants.com. We may verify your request before responding.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can take appropriate action.

International visitors

If you access our site from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised.

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